Data Retention Policy
Last Updated: June 29, 2026
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1. Overview
The short version: SteadiDay does not require an account. Your data is stored on your device. If you sign in, some data (medications, tasks, check-ins, and activity summaries) syncs securely to our servers for backup and caregiver sharing. Apple Health data always stays on your device. You have full control over your data, including the ability to delete your account and all synced data at any time.
This policy explains how long different types of data exist and how you can manage them.
2. On-Device Data
All personal data you enter into SteadiDay is stored locally on your device. This includes:
- Medication schedules, dosages, and reminder times
- Tasks, appointments, and daily routines
- Emergency contacts and trusted persons
- Food and water intake logs
- Health data synced from Apple Health (iOS) or Health Connect (Android)
- App settings and preferences
How long it's kept: This data remains on your device for as long as the app is installed. If you are not signed in, it is never uploaded to our servers. If you are signed in, some of this data (medications, tasks, check-ins, activity summaries) is synced to our servers — see Section 2.1 below. You can delete individual items at any time within the app, or remove all data by uninstalling the app.
2.1 Synced Account Data (If Signed In)
If you create an account and sign in, the following data is synced to our servers (hosted on Supabase):
- Medications and schedules
- Tasks and reminders
- Check-in responses
- Activity summaries
How long it's kept: Synced data is retained on our servers for as long as your account exists. You can delete your account and all associated server data at any time from within the app. When you delete your account, all synced data is permanently removed from our servers within 30 days.
What is never synced: Apple Health data, photos, and insurance card details are never uploaded to our servers regardless of sign-in status.
3. Anonymous Analytics Data
SteadiDay collects minimal, anonymous usage data via Google Analytics to understand general app usage patterns. This includes:
- A randomly generated identifier (not linked to your identity)
- App open events and session timestamps
This data does not include any health information, medication details, personal contacts, or any content you create in the app.
How long it's kept: Anonymous analytics data is retained by Google Analytics according to their standard data retention policies (typically 14 months). Since this data is anonymous and cannot identify you, it cannot be linked back to you or deleted on request.
4. Emergency SMS Data
When you use the Emergency SOS feature or fall detection activates, the app sends an SMS to your trusted contacts via Twilio, a third-party messaging service. The message includes your display name, GPS coordinates, and an alert.
How long it's kept: The relay transmits the message and does not store your data afterward. Twilio may retain message delivery logs (phone numbers and timestamps) for up to 13 months in accordance with their data retention policies and telecommunications regulations.
5. Website Data
If you visit steadiday.com or submit the contact form:
- Contact form submissions: Your name, email, and message are received by us and retained for as long as needed to respond to your inquiry, then deleted.
- Website analytics: Anonymous browsing data (pages visited, referral source, general geographic region) is collected by Google Analytics and retained according to their standard policies.
- Cookies: Our website uses cookies for analytics. You can control cookies through your browser settings.
6. Uninstalling the App
When you uninstall SteadiDay, all data stored by the app on your device is permanently deleted by your operating system. This includes all medications, tasks, contacts, health data, settings, and preferences. This deletion is immediate and irreversible.
If you have an account, uninstalling the app does not delete your synced server data. To delete all server data, use the "Delete Account" option in app settings before uninstalling, or contact us at support@steadiday.com.
7. Device Backups
Your SteadiDay data may be included in your device's standard backup:
- iPhone: iCloud or Finder/iTunes backups may include SteadiDay data. This is controlled by your iOS backup settings, not by SteadiDay.
- Android: Google backup may include SteadiDay data. This is controlled by your Android backup settings.
SteadiDay also offers an in-app "Export My Data" feature that lets you save a backup file to keep safe. This exported file is stored wherever you choose to save it and is under your control.
8. Your Control
Because your data lives on your device, you have complete control:
- View: All your data is visible to you within the app at any time
- Delete: Remove individual medications, tasks, or contacts from within the app
- Export: Save a backup of your data using the Export My Data feature in Settings
- Remove everything: Uninstall the app to permanently delete all SteadiDay data from your device
- Health permissions: Revoke health data access at any time through your device's privacy settings
For any questions about data retention, please contact us using the Feedback feature in the app or through our website contact form.